Shipping policy
SHIPPING & DELIVERY POLICY
Welcome to our store! We are dedicated to providing a smooth, fast, and completely secure shopping experience. Because we operate on a 100% prepaid model, your orders are processed immediately through our integrated logistics framework to ensure rapid dispatch and delivery across India.
1. Shipping Cost
- 100% Free Shipping: We are proud to offer Free Shipping on all outbound orders across PAN India. There are no hidden fees, handling charges, or surprises at checkout.
2. Processing & Dispatch Time
- Same-Day / Next-Day Dispatch: Once your prepaid order is confirmed on our website, it is synced immediately with our fulfillment center. Orders placed before 12:00 PM are generally dispatched on the same business day, while orders placed later are shipped out the following business day.
- Please note: Dispatch may occasionally take 24–48 hours during peak holiday seasons or high-volume sales.
3. Delivery Estimates & Timeline
We partner with leading tier-1 courier services in India (including Delhivery, Blue Dart, and Bluedart Express) to deliver your items safely:
- Metro Cities: 2 to 4 business days.
- Rest of India: 4 to 7 business days.
- Remote Regions / North-East: 5 to 9 business days.
4. Tracking Your Order
- As soon as your package is handed over to the courier partner, an automated shipping confirmation email or SMS will be sent to you.
- This message will include a live tracking number and a link, allowing you to monitor your package's transit status in real time.
5. Address Changes & Correct Information
- Because we process and pack orders quickly, address changes can only be accommodated within 2 hours of placing the order. Please review your shipping address, pincode, and contact number carefully at checkout.
- If a delivery fails completely or is sent back to our warehouse as a Return to Origin (RTO) due to an incorrect address or an unreachable phone number, the original free shipping promotion is voided for subsequent attempts. A fee of ₹79 will apply to arrange a re-delivery.
6. Contact Us
If you have any questions regarding your delivery status, package tracking, or transit delays, please contact our support desk at: contact.zaikastore@gmail.com. We are here to help!